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女子短期大学での「おもてなしスキルスタンダード習得講座」実践報告 : 2019年の自由記述レポート分析から
https://sakuranoseibo.repo.nii.ac.jp/records/173
https://sakuranoseibo.repo.nii.ac.jp/records/173a0c41d44-e977-4f39-bd61-b077a0630f8b
Item type | 紀要論文 / Departmental Bulletin Paper(1) | |||||
---|---|---|---|---|---|---|
公開日 | 2020-06-08 | |||||
タイトル | ||||||
言語 | ja | |||||
タイトル | 女子短期大学での「おもてなしスキルスタンダード習得講座」実践報告 : 2019年の自由記述レポート分析から | |||||
タイトル | ||||||
言語 | en | |||||
タイトル | Report on a Traditional Japanese Way of Hospitality Program at a Women’s Junior College : Text analysis of student reports in 2019 | |||||
言語 | ||||||
言語 | jpn | |||||
キーワード | ||||||
言語 | en | |||||
主題Scheme | Other | |||||
主題 | hospitality education | |||||
キーワード | ||||||
言語 | en | |||||
主題Scheme | Other | |||||
主題 | text mining | |||||
キーワード | ||||||
言語 | en | |||||
主題Scheme | Other | |||||
主題 | junior college | |||||
資源タイプ | ||||||
資源タイプ識別子 | http://purl.org/coar/resource_type/c_6501 | |||||
資源タイプ | departmental bulletin paper | |||||
アクセス権 | ||||||
アクセス権 | metadata only access | |||||
アクセス権URI | http://purl.org/coar/access_right/c_14cb | |||||
著者 |
髙橋, 未希
× 髙橋, 未希× Takahashi, Miki |
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抄録 | ||||||
内容記述タイプ | Abstract | |||||
内容記述 | This report involved women’s junior college students who were interested in hospitality industry and tourism, and examined what they had learned from a one-day training program which enabled them to develop essential skills and mindsets for hospitality. The subjects were 27 students who were members of the Department of Liberal Arts for Career Development at Sakura no Seibo Junior College. They participated in a traditional Japanese way of hospitality program which aimed to provide them with the necessary soft skills and knowledge as potential young talent, and they were asked to describe two main subjects after the program; (i) What remained in the impression about the lecture? (ii) How do you want to apply what you have learnt about the program in your life? Quantitative text analysis was carried out by using KH Coder in order not to analyze with arbitrariness. Analysis was performed while confirming the original data using hierarchical clustering analysis. As a result, it was possible to confirm that subjects felt 5 main impressions which were related to interaction with others and nonverbal language. In addition, the program evoked a wide range of familiar situations that allowed them to practice what they have learnt from it. | |||||
書誌情報 |
ja : 桜の聖母短期大学紀要 en : Bulletin of Sakura no Seibo Junior College 号 44, p. 113-118, 発行日 2020-03-31 |
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出版者 | ||||||
出版者 | 桜の聖母短期大学 | |||||
ISSN | ||||||
収録物識別子タイプ | ISSN | |||||
収録物識別子 | 0386-8168 | |||||
書誌レコードID | ||||||
収録物識別子タイプ | NCID | |||||
収録物識別子 | AN10531157 | |||||
著者版フラグ | ||||||
出版タイプ | VoR | |||||
出版タイプResource | http://purl.org/coar/version/c_970fb48d4fbd8a85 |